Dunning Process
Dunning is an extra charge, charged by the company to the customer as a result of non payment of amount due on a particular date.
Watch the VideoKey Features:
1. Can calculate fixed charge or percentage charge on outstanding payment amount.
2. Accounting for dunning charge fee.
3. Several levels of dunning charge.
4. Easily review the overdue records on different level.
5. Dunning letter can be emailed with outstanding invoice detail.
6. Send remainder mail to the customer frequently.
Configuration
Before Run Dunning, make sure that "Allow Dunning Process" field is set to True to create Dunning charge Account under Accounting's Settings menu.
To set Due date for an Invoice, "Customer Payment Term" field should be set.
"Accounting & Finance Adviser" only can see menu.
Dunning
Create different level.
Name: Specify the level of dunning.
Sequence level: Set the sequence of execution.
Days after Due Date: Enter the number of days, you wants to check after due date.(Example)invoice due date as 20Feb, still today they didnt pay amount, check condition 20Feb+10days is fall under current date .It will consider the record and allow to send dunning letter.
Days between Due: Send remainder mail 2 days once.
Charge Fee: Apply the extra amount to amount due on percentage or fixed amount basis.
Email Template: User can define different email template for each level.
Dunning Report
Generate the overdue records with group by customer on different levels.
Click on "Create Dunning Run" to generate report as shown in below.Here you can see the Dunning details of your Invoice.
Dunning Charge added in Invoice screen.
Dunning charge informations are displayed cumulatively in Other Info tab.
To send Email to a customer, select the records and click Send Mail.
Mail will be
Overdue.pdf
Free Support
You will get 90 Days free support in case any bugs or issue (Except data recovery).
If any other custom modules are installed and because of that module some issue occurs then we charge extra.
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